Feedback

We at Route66 aim to bring all of our customers the very best value for money, services and food around LONDON. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

very good servcie food is great

Matthew, 06 Jun 2021

Easy ordering.

Alex, 05 Jun 2021

Never on or nearly on time. Todays food was 40minutes overdue. No communication to let me know. Again, as in previous orders I phoned.. told it was 3 to 4 minutes away.. it wasnt. 10plus minutes. Very poor service. I wont be ordering again.

John, 02 Jun 2021

Always great friendly service - excellent customer service and our favourite take away! Thank you

Anita, 28 May 2021

Brilliant lovely bit of food

Justin, 09 May 2021

Ordered from guys a few times

Mavis, 06 May 2021

Tasty food

Wendy, 26 Apr 2021

Can be expensive but worth it.

Caroline, 23 Apr 2021

I just ordered a New Mexico burger and the burger is raw - not pink, but raw inside. I've had to throw the whole lot away. Pictures available if you would like me to email them. What a waste of money.

Jacqueline, 20 Apr 2021

  Reply : We are extremely sorry regarding this order. We have looked into this matter. Wrong burger went to wrong customer. There was another order as customer wanted medium rare. Our packing staff placed wrong order. We would like to refund your order. Thank you for notifying us.

should provide extra straws, as one straw had a hole in. mozzarella sticks aren’t up to standards. packaging is good, food just isn’t great quality.

Samuel, 05 Apr 2021

You let me down today, brothers. We pay for bacon, please give us bacon. Not a single thin piece for the each burger. Come on. The chips were also undercooked.

Neoclis, 03 Apr 2021

  Reply : So sorry. We will look into this matter. When you order next time it’s double on us

Food was okay. The waffle and buttermilk chicken were phenomenal, the philly steak sandwich was really hard and chewy though, overall not bad, could do with a bit of improvement.

Emilyah Bayleelow, 28 Mar 2021

Ordered before and didn’t have a problem however tonight’s delivery took over 1.5hours to turn up, I Couldn’t get hold of the restaurant to locate phone just kept ringing. When the food did arrive the chips were still part raw, onion rings cold and steak in wrap was hard and full of gristle. Not happy with this at all for the money spent and still couldn’t get hold of the restaurant to complain.

Emma, 27 Mar 2021

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Panchamy, 26 Mar 2021

Hi we have ordered from you repeatedly and never had a bad meal. Unfortunately tonight’s meal was not nice at all and we are very disappointed. Hopefully if we order again it is your usual standard

Sophie, 24 Mar 2021

we love ordering from here and typically there are no problems. just this once, the ribs were hard, small and not tasty. but this is an outlier for us.

Keshav, 14 Mar 2021

Great food

James, 13 Mar 2021

Lovely restaurant

Daniel, 12 Mar 2021

Can't add door number conraing a letter... Eg 23c

Les, 12 Mar 2021

We are never disappointed by Route 66, we have it at least once a week. Only suggestion is chips could do with a minute or so longer to brown off a little more.

Kacey, 12 Mar 2021

Always a beautiful meal. Arrived hot and a form family favourite

Anita, 05 Mar 2021

Great place to order

Riquita, 02 Mar 2021

Good

Amisha, 21 Feb 2021

Fantastic food and service

Stacy, 20 Feb 2021

You Must improve allergy your information. After phoning the store I was left in no doubt that the allergy information is not up the the standards the law requires. The gentleman I spoke to was not very helpful so I gave up. Such a shame you have a fantastic menu, the food looks delicious and we have had you recommended to us by various friends. Staff training and allergy advice should be worked on. So frustrating

Emma Murphy, 20 Feb 2021

Haven't ordered for a while so really looking forward to our meal. For your info.. corn on the cob, in your sides list is shown as ^con^ ... Kind regards.

John, 19 Feb 2021